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 Question.gif (15339 bytes)  Why have I never heard of your company?

Good question. You probably have never had the need for such a unique service as DISASTER MASTERS . Fortunately we have enjoyed a fine reputation  in business since 1980, performing Crisis Management services for individuals, families, attorneys, Estate Executors and people just like you.


Question.gif (15339 bytes) What services does DISASTER MASTERS   provide?

We provide end to end crisis management services for people's homes, apartments and businesses. Our specialty is dealing with abnormal contents, buildings and people who need our unique services.  Specifically, those that are extremely disorganized or cluttered beyond normal. To see an expanded listing our services click   Personal Services.

Question.gif (15339 bytes) Someone told me that  DISASTER MASTERS was in the cleaning business. Is that true?

No,  almost anybody can be in the "cleaning" business. We are in the contents management business of which traditional "cleaning" is the end result of our services but never the first step.

Clutter or chaos simply cannot be cleaned. Clutter must first be managed.  DISASTER MASTERS primary function is managing the restoration process for homes and apartments that have been grossly neglected, cluttered, or have in some other way become uninhabitable do to a flood, fire or wind storm. Our services are far more comprehensive than cleaning.

Question.gif (15339 bytes)Can you forestall evictions?

Absolutely. We enjoy a 100% recovery record for clients who have been given a "Ten Day Notice to Cure" summons from the court system.  As a matter of fact, the larger law firms in the City of New York  recommend our service in their eviction notice letters.  Moreover, some of the housing court judges   recommend our services to court appointed attorneys for people who are undergoing guardianship proceedings.

 Question.gif (15339 bytes)  How much do you charge?

To provide an intelligent answer to this question, each project must be appraised by a project manager. If we were to provide a quotation or a fee for services without seeing the project and knowing what is necessary, we would be like a blind man judging a beauty contest. It just is not realistic for you or us.

To eliminate false expectations, every  project must be seen before we can provide any of our services.

Once we have seen the project, we have the capability to provide a FIXED fee for services and then provide a written document which includes exactly what will  be done, how it will be done, how long it will take and exactly  how much it will cost. GUARANTEED.

Question.gif (15339 bytes)  I thought that you charged by the hour?

Paying for unknown or undefined services by the hour without a specific written commitment of results produced by a competent project manager is a perfect recipe for disappointment and failed expectations for clients.

DISASTER MASTERS professional  services require a wide combination of human resource skill sets similar to those found in hospitals. These projects can employ up to 13 different human resources to undertake and complete.

Skilled, reliable and competent management is the key for success in these kinds of projects. 

Most people would rather know exactly how much it is going to cost to recover which is why we provide what they want.

  Question.gif (15339 bytes) Will you help us liquidate Grandma’s stuff?

After our appraisal, we can discuss with you whether or not the "stuff" has real value. If so, we are perfectly positioned to liquidate the valuable items for you. To avoid conflicts of interests, we function as your facilitators or Agent. We don't buy or work for  buyers so we can get you the highest   possible amounts. We assist or locate the types of dealers or auctions who may be interested in your pieces.

 Question.gif (15339 bytes) Will you deliver some things to me in Texas?

DISASTER MASTERS can provide any know service that has to do with the contents of a dwelling. We can arrange for a local moving or shipping company to pack and send anything, anywhere to anyone in the world.

 Question.gif (15339 bytes)What do you do with all the clutter?

That information is only known to DISASTER MASTERS after we have had the opportunity to appraise the situation. After we have the opportunity to see the situation, we then fix a firm fee for our services and create a written plan of action that details the outcome including the disposition of the contents.

Our expertise is making cost effective, value judgments for you or the Client.

Question.gif (15339 bytes)  What about valuables?

Our reputation is impeccable. Very often in cluttered residences, valuables are juxtaposed with the junk.

Our first order of business is a "search and salvage" operation.  It is our process to carefully filter through and identify valuables such as documents, photographs, ephemera and safeguard these items.  We may uncover jewelry, money, checks, bonds, stock certificates, collectibles, etc.  These items are placed in containers and presented to the person who authorized the project.

Question.gif (15339 bytes)  When can you provide an on-site evaluation?

Usually within 24 hours if it is necessary. Evening and weekend appointments are possible.  We will work with your schedule.

Question.gif (15339 bytes)  But Wait!  Aunt Millie does not want anything done in her house.

That's Right!!! She thinks that she is perfectly OK and we are out of order.

Most of our clients don’t want anything done – yet some situation has forced their hand. We will make every attempt to work with Aunt Millie and to assure her that we are there to help.  Her self-respect and dignity are important, and she can still be allowed to feel like she has some control over what’s happening.  Yet, the project must be done with expedience as well as compassion.

Question.gif (15339 bytes) Ok I think that I need the DISASTER MASTERS   what next?

Call 1 800 THE-PLAN now, 800 843-7526 and schedule an appraisal.  

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