Why have I never heard of your company?
Good question. You probably have never had the need for such a unique
service as DISASTER MASTERS
®. Fortunately we have enjoyed a fine reputation in business since 1980, performing Crisis Management services
for individuals, families, attorneys, Estate Executors and people just like you.
services does DISASTER MASTERS
We provide end to end crisis management services for people's homes,
apartments and businesses. Our specialty is dealing with abnormal contents, buildings and
people who need our unique services. Specifically, those that are extremely
disorganized or cluttered beyond normal. To see an expanded listing our services click
Someone told me that DISASTER MASTERS ® was in
the cleaning business. Is that true?
No, almost anybody can be in the "cleaning" business. We
are in the contents management business of which traditional "cleaning" is the
end result of our services but never the first step.
Clutter or chaos simply cannot be cleaned. Clutter must first be
managed. DISASTER MASTERS
® primary function is managing the restoration process for homes and apartments that have
been grossly neglected, cluttered, or have in some other way become uninhabitable do to a
flood, fire or wind storm. Our services are far more comprehensive
Can you forestall evictions?
Absolutely. We enjoy a 100% recovery record for clients who have been
given a "Ten Day Notice to Cure" summons from the court system. As a
matter of fact, the larger law firms in the City of New York recommend our service in
their eviction notice letters. Moreover, some of the housing court judges
recommend our services to court appointed attorneys for people who are undergoing
How much do you charge?
To provide an intelligent answer to this question, each project must
be appraised by a project manager. If we were to provide a quotation or a fee for services
without seeing the project and knowing what is necessary, we would be like a blind man
judging a beauty contest. It just is not realistic for you or us.
To eliminate false expectations, every project must be seen
before we can provide any of our services.
Once we have seen the project, we have the capability to provide a
FIXED fee for services and then provide a written document which includes exactly what
will be done, how it will be done, how long it will take and exactly how much
it will cost. GUARANTEED.
I thought that you charged by the hour?
Paying for unknown or undefined services by the hour without a
specific written commitment of results produced by a competent project manager is a
perfect recipe for disappointment and failed expectations for clients.
® professional services require a wide combination of human resource skill sets
similar to those found in hospitals. These projects can employ up to 13 different
human resources to undertake and complete.
Skilled, reliable and competent management is the key for success in
these kinds of projects.
Most people would rather know exactly how much it is going to cost to
recover which is why we provide what they want.
Will you help us liquidate Grandmas stuff?
After our appraisal, we can discuss with you whether or not the
"stuff" has real value. If so, we are perfectly positioned to liquidate the
valuable items for you. To avoid conflicts of interests, we function as your facilitators
or Agent. We don't buy or work for buyers so we can get you the highest
possible amounts. We assist or locate the types of dealers or auctions who may be
interested in your pieces.
Will you deliver some things to me in Texas?
® can provide any know service that has to do with the contents of a dwelling. We can
arrange for a local moving or shipping company to pack and send anything, anywhere to
anyone in the world.
What do you do with all the clutter?
That information is only known to DISASTER MASTERS ® after we have had the
opportunity to appraise the situation. After we have the opportunity to see the situation,
we then fix a firm fee for our services and create a written plan of action that details
the outcome including the disposition of the contents.
Our expertise is making cost effective, value judgments for you or
What about valuables?
Our reputation is impeccable. Very often in cluttered residences,
valuables are juxtaposed with the junk.
Our first order of business is a "search and salvage"
operation. It is our process to carefully filter through and identify valuables such
as documents, photographs, ephemera and safeguard these items. We may uncover
jewelry, money, checks, bonds, stock certificates, collectibles, etc. These items are placed in containers and presented
to the person who authorized the project.
When can you provide an on-site evaluation?
Usually within 24 hours if it is necessary. Evening and weekend
appointments are possible. We will work with
But Wait! Aunt Millie does not want anything done in her
That's Right!!! She thinks that she is perfectly OK and we are out of
Most of our clients dont want anything done yet some
situation has forced their hand. We will make every attempt to work with Aunt Millie and
to assure her that we are there to help. Her
self-respect and dignity are important, and she can still be allowed to feel like she has
some control over whats happening. Yet,
the project must be done with expedience as well as compassion.
Ok I think that I need the DISASTER MASTERS ® what next?
Call 1 800 THE-PLAN now, 800 843-7526 and schedule an appraisal.