Auto Insurance Tricks and Repair Rip-Offs

          Table of Contents

 

PROLOGUE *

How Can the System be improved? *

How Can You Prevent a Fiasco? *

How Should You Buy Insurance? *

What This Book Will Do For You *

This Book Contains the Formula! *

Where Do We Begin? *

CHAPTER ONE

the accident *

The Accident *

CHAPTER TWO

              What is vehicle insurance? *

What is Vehicle Insurance? *

What Does Insurance Mean? *

Insurance is a Legal Contract *

The Reasons to Buy Insurance *

Setting Your Priorities *

Management is Your Key to Success *

CHAPTER THREE

how do insurance companies work? *

Insurance Companies *

Too Many to Choose From *

No Two Are the Same *

Why Expectations Fail *

How Do Definitions Change? *

Illusions vs. Facts *

Financial Structure *

The Great Paradox *

CHAPTER FOUR

buying insurance *

The Sales Process and Coverages *

The Sales Force *

About Agents *

About Coverages *

First Party Losses *

Third Party Losses *

Personal Injury Protection (No-Fault) *

Full Glass *

Rental Reimbursement *

Towing *

Comprehensive Coverage *

Collision Coverage *

Stated Value *

Underinsured Motorist *

Uninsured Motorist *

Insuring the Contents of Your Vehicle *

Definitions and Explanations *

Deductibles *

Weighing the Cost of Comprehensive *

Third Party General Liability Insurance *

What does 10/20/5 mean? *

Umbrella Coverage *

Insuring More Than You Are Worth *

What Does Actual Cash Value Mean? *

How to Buy Insurance with Comfort and Joy *

CHAPTER FIVE

planning for the worst *

Crash Day *

Financial Life Preservers and Parachutes *

Your Wreck Management Recovery Plan *

Planning Pays Big Rewards *

Preparing for an Accident *

Have a Camera Handy *

Emergency Services *

All About Tow Companies *

Membership Organizations *

Managing an Accident *

 

CHAPTER SIX

choosing a repair service *

Choosing Service Providers *

The Difference between Mend and Re-Manufacture *

AUTO GLASS REPLACEMENT *

Cost vs. Quality *

Ignorance Produces More Ignorance. *

The Good News *

How is the Prevailing Rate Established? *

Shade Tree Mechanics *

Instant Experts via Franchising *

New Breed *

New Vehicle Dealers *

High Tech *

Business Philosophies *

The Big Lie *

The Ethics of the Owner *

What Would Life Be Without Standards? *

Standards for the Repair Industry *

How to Select A Quality Repair Shop *

CHAPTER SEVEN

financial recovery *

Managing the Recovery Process *

Paying Premiums is Easier Than Collecting *

Your Responsibility *

Quick Quiz *

Answers *

Illusion and Facts vs. Reality *

About Insurance Adjusters *

CHAPTER EIGHT

an optimistic future *

If the World Were Perfect *

What Would Vehicle Insurance and the Claim Process Be? *

Real World vs. the Ideal World *

What Should Exist *

The Recovery Process *

 

CHAPTER NINE

How to See Through Insurance Tricks *

Common Tricks the Insurance Industry Pulls on Consumers *

The Perfect Useless Information Trick *

The Trickiest Trick *

 

CHAPTER TEN

together we can make a difference *

How are you today? *

What about Tomorrow? *

Agents Have No Clout *

The Only Solution for Consumers *

THE CONSUMER'S ACTION PLAN ™ *

Afterward *

Wreck Management Supplies and Equipment *