Auto Insurance Tricks and Repair Rip-Offs
Table of Contents
PROLOGUE
*How Can the System be improved?
*How Can You Prevent a Fiasco?
*How Should You Buy Insurance?
*What This Book Will Do For You
*This Book Contains the Formula!
*Where Do We Begin?
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CHAPTER ONE
the accident *
The Accident
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CHAPTER TWO
What is vehicle insurance? *
What is Vehicle Insurance?
*What Does Insurance Mean?
*Insurance is a Legal Contract
*The Reasons to Buy Insurance
*Setting Your Priorities
*Management is Your Key to Success
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CHAPTER THREE
how do insurance companies work? *
Insurance Companies
*Too Many to Choose From
*No Two Are the Same
*Why Expectations Fail
*How Do Definitions Change?
*Illusions vs. Facts
*Financial Structure
*The Great Paradox
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CHAPTER FOUR
buying insurance *
The Sales Process and Coverages
*The Sales Force
*About Agents
*About Coverages
*First Party Losses
*Third Party Losses
*Personal Injury Protection (No-Fault)
*Full Glass
*Rental Reimbursement
*Towing
*Comprehensive Coverage
*Collision Coverage
*Stated Value
*Underinsured Motorist
*Uninsured Motorist
*Insuring the Contents of Your Vehicle
*Definitions and Explanations
*Deductibles
*Weighing the Cost of Comprehensive
*Third Party General Liability Insurance
*What does 10/20/5 mean?
*Umbrella Coverage
*Insuring More Than You Are Worth
*What Does Actual Cash Value Mean?
*How to Buy Insurance with Comfort and Joy
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CHAPTER FIVE
planning for the worst *
Crash Day
*Financial Life Preservers and Parachutes
*Your Wreck Management Recovery Plan
*Planning Pays Big Rewards
*Preparing for an Accident
*Have a Camera Handy
*Emergency Services
*All About Tow Companies
*Membership Organizations
*Managing an Accident
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CHAPTER SIX
choosing a repair service *
Choosing Service Providers
*The Difference between Mend and Re-Manufacture
*AUTO GLASS REPLACEMENT
*Cost vs. Quality
*Ignorance Produces More Ignorance.
*The Good News
*How is the Prevailing Rate Established?
*Shade Tree Mechanics
*Instant Experts via Franchising
*New Breed
*New Vehicle Dealers
*High Tech
*Business Philosophies
*The Big Lie
*The Ethics of the Owner
*What Would Life Be Without Standards?
*Standards for the Repair Industry
*How to Select A Quality Repair Shop
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CHAPTER SEVEN
financial recovery
*Managing the Recovery Process
*Paying Premiums is Easier Than Collecting
*Your Responsibility
*Quick Quiz
*Answers
*Illusion and Facts vs. Reality
*About Insurance Adjusters
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CHAPTER EIGHT
an optimistic future *
If the World Were Perfect
*What Would Vehicle Insurance and the Claim Process Be?
*Real World vs. the Ideal World
*What Should Exist
*The Recovery Process
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CHAPTER NINE
How to See Through Insurance Tricks *
Common Tricks the Insurance Industry Pulls on Consumers
*The Perfect Useless Information Trick
*The Trickiest Trick
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CHAPTER TEN
together we can make a difference *
How are you today?
*What about Tomorrow?
*Agents Have No Clout
*The Only Solution for Consumers
*THE CONSUMER'S ACTION PLAN
*Afterward
*Wreck Management Supplies and Equipment
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