Ron Alford


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Author, Professional Speaker, Consultant

Biographical statement:
Ron Alford is a recognized authority on Crisis Management, Disaster Prevention, Risk Management, and Disaster Recovery for corporations and individuals.
He is a professional speaker and proactive Crisis Management expert, whose focus is on the planning and recovery process. His 25-year career as the Technical Director for
DISASTER MASTERS Inc. and the management of thousands of claims for insurance victims has given him experience and insight which enables him to view organizations, buildings, contents, in a completely different framework.
He is a perpendicular thinker and extraordinary resource when it is time to get things done.
His books, articles, and consulting are provided in plain language with humor, so that participants get real value. He is available for consultations, speaking engagements and to provide Crisis Management Audits for any kind or size of organization.

Alford is the founder and editor of  THE QUALITY INFORMATION INSTITUTE   whose  mission is provding consumers with his unique perspective and solutions for the mountains of biased propaganda being circulated by certain large corporations.

Published Books


  • Auto Insurance Secrets
  • How to Manage your Disaster Recovery Misery Index
  • Disaster Seeds™  Why find and eliminate them.
  • Auto Wreck Management Planning
  • How to Easily Understand any Insurance Policy
  • RFP, The Consumer's Guide to Get What You Want From Insurance
  • Disaster Prevention and Recovery for Small and Medium Companies
  • Counter-Terrorism for Consumers Against Big Business with Strategic Media



Alford has been the focus of major articles in The New York Times  The Daily News Newsday   The New Yorker Magazine   Good Housekeeping   Home Mechanix     The Philadelphia Enquirer and many more.

Radio & TV

As an expert in crisis management, disaster recovery and the insurance claims process,  Mr. Alford has appeared as a guest expert on over 450 radio and TV programs from coast to coast. 

Seminars and Workshops

He conducts public and private seminars to educate consumers and special interest groups about "Proactive Crisis Management" since the best time to learn about managing the things that go wrong is before the event.

As an seasoned expert and consumer advocate, Alford provides inside information on dealing with insurance companies before, during and after any event.

Following Hurricane Andrew, The Miami Children's Hospital and several other large employers retained his services to teach their displaced employees how to manage their hurricane damage recovery so that they could get back to work.


Since every workshop has a money back guaranteed, every attendee is given a REPORT CARD to fill out. Overall marks of  3 or below are entitled to a refund.

Audiences genuinely appreciate his candor and wisdom. Click here to see some of their comments.

Perpendicular Thinking,
Adult Education,
Human Development
Fairness in Business Relationships
Risk Management, Crisis Management, Insurance Reform.